FAQ's

Introductory Questions

• How can I email or call PE?
• How do I get started?
• What services does PE offer?
• How much do PE services cost?
• What are PE's turnaround times?
• Do you offer a free trial order?

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The Photographer's Edit Workflow

• Account Creation + Dashboard Overview
• Tools & File Management
• Setting Up Your Editing Style
• Prepping Files to Send
• How to create a shareable link
• Placing an Order & Uploading images

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Color Correction

• What does Color Correction include?
• How do you handle culling?
• What are your cropping options?
• How do you choose which images are converted to black and white?
• What information do you need to upload my images to an online gallery?
• Localized Adjustments

Retouching

• What Retouching services do you offer?
• How does the Retouching process work?
• How much does Retouching cost?
• Can I order Retouching along with Color Correction?
• Localized Adjustments

Troubleshooting

• I can't find where to download the completed order
• The images are missing/grayed out when trying to view them in Lightroom
• Can I merge PE's edits into a different Lightroom Catalog?
• I can't find my Culled images
• My images are not Sequenced
• I can't find my image Categories

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Submitting Feedback

• How do I send feedback?

Premium Membership

• What is the Premium Membership?
• How do I schedule/send Premium Membership orders?
• How do I estimate the number of images for my scheduled order?
• Premium Membership Terms and Conditions