FAQ's

Video Editing

• What are Input Hours?
• Submitting your Adobe Premiere Pro project
• Viewing your Completed Order in Adobe Premiere Pro

Introductory Questions

• Do you offer a Rush service?
• How do I get started?
• How much do PE services cost?
• What are PE's turnaround times?
• Do you offer a free trial order?
• Common Questions - Hours, Order Status, Order Feedback

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The Photographer's Edit Workflow

• Tools & File Management
• Account Creation + Dashboard Overview
• Setting Up Your Editing Style
• Prepping files for Photographer's Edit
• Placing an Order & Uploading images
• Where do I download my completed order?

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Premium Membership

• What is the Premium Membership?
• How do I schedule/send Premium Membership orders?
• Premium Membership Terms of Use

Color Correction

• What does Color Correction include?
• How do you handle culling?
• What are your cropping options?
• How do you choose which images are converted to black and white?
• What information do you need to upload my images to an online gallery?
• Localized Adjustments in Lightroom

Lightroom Questions

• Prepping Files to Send using Lightroom
• Opening a different version of Lightroom
• The images are missing/grayed out when trying to view them in Lightroom
• Can I merge PE's edits into a different Lightroom Catalog?
• I can't find my Culled images in Lightroom
• My images are not Sequenced in Lightroom

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Retouching

• How does the Retouching process work?
• Can I order Retouching along with Color Correction?

Submitting Feedback

• How do I send feedback?