Downloading & Opening the .Zip File
Once your order is complete, you'll need to download your files from your Account Dashboard. Simply click ‘Download Images’ in the Orders Panel, and a .zip file will begin to download.
After the download is finished, move the .zip file from the Downloads onto your Desktop, as your completed order will NOT open correctly if you try to open from the Downloads folder.
Once the .zip file is on your Desktop, you can extract/unzip the zipped folder. There are slight differences in how to do this depending on if you’re using Windows or Mac.
To extract using Windows:
- Right-click the .zip folder and select ‘Extract All’.
- Choose the location where you want your extracted files to appear (we recommend your Desktop) and click ‘Extract’.
- A new unzipped folder of your files will then generate.
To extract using Mac:
- Move the .zip folder from Downloads to your Desktop.
- Double click the .zip folder to open.
- A new unzipped folder of your files will then generate.
After extracting the files, you may delete the .zip file.
*Please note that we only keep completed orders on our server for up to 2 weeks after completion, so please be sure to keep a backup of your completed order.*
Viewing Your Completed Project in Premiere Pro
In order to view your completed project, you should be able to just double click on the Adobe Premiere Project file.
Re-linking Proxies
If you find that you are not seeing that your project has been updated, you'll need to relink to the proxies.
Right-click the media files, choosing Link Media.
Enable/Disable Proxies
To toggle between proxies and full-resolution media, use the Toggle Proxies button in the Program Monitor. If it's not visible, click the + button at the bottom of the Program Monitor to find and add it.
Color Grading and Effects (Optional)
Perform color grading and other effects on the proxy timeline. Remember that proxies are lower resolution, so final adjustments might be needed once you switch back to the full-resolution media
Rendering/Exporting your Final Project
Prior to rendering/exporting, be sure to disable the proxies by clicking the Toggle Proxies button again.