The turnaround clock begins once we've received the order, image files, and anything else necessary for the job (such as your presets). We have a 11:59AM EST cutoff, so if images are received after noon, they're counted as coming in on the next business day.
With that in mind, here are our current estimated turnaround times:
Color Correction - Weddings: 5-8 business days
Color Correction - Portraits: 3-5 business days
Custom Retouching: We provide a turnaround estimate along with each free quote.
A La Cart Retouching: 3-4 business days
Please understand that these turn-around times can fluctuate, particularly during late summer and into the fall. When you place an order, you will be given an estimated turn-around time based on our capacities. Keep in mind that placing an order earlier in the day (before daily capacities fill) may result in a faster turn-around time.