Part Three of The PE Capture One Workflow reviews how to manage completed orders within Capture One v21 or 22 . We review how to extract the completed order .zip file; connecting the completed Capture One catalog with your original RAW photos; where to find images kept after culling, B&W photos, and Collections; and merging the completed order with your master catalog.
Downloading & Opening the .Zip File
Once your order is complete, you'll need to download your files from your Account Dashboard. Simply click ‘Download Images’ in the Orders Panel, and a .zip file will begin to download.
After the download is finished, move the .zip file from the Downloads onto your Desktop, as your completed order will NOT open correctly if you try to open from the Downloads folder.
Once the .zip file is on your Desktop, you can extract/unzip the zipped folder. There are slight differences in how to do this depending on if you’re using Windows or Mac.
To extract using Windows:
- Right-click the .zip folder and select ‘Extract All’.
- Choose the location where you want your extracted files to appear (we recommend your Desktop) and click ‘Extract’.
- A new unzipped folder of your files will then generate.
To extract using Mac:
- Move the .zip folder from Downloads to your Desktop.
- Double click the .zip folder to open.
- A new unzipped folder of your files will then generate.
After extracting the files, you may delete the .zip file.
*Please note that we only keep completed orders on our server for up to 2 weeks after completion, so please be sure to keep a backup of your completed order.*
Viewing Your Completed Capture One Catalog
(Culling/Color Correction, Color Correction)
After downloading your completed order, and moving your completed files to your Desktop, just double click on the completed Capture One catalog file to open Capture One. The catalog will NOT open correctly if you try to open from the Downloads folder.
“Help! My images say offline in Capture One!”
Not to worry! This is completely normal! Essentially this just means that Capture One no longer knows the physical location of the images that are in a catalog. If this is what you’re finding, please follow these instructions:
- When you open the completed catalog from us, some (or all) of your images might be labeled ‘?Offline’ - this is normal!
- Find the offline folder. This can be done in two ways:
- Browse to the folder within the Folders area of the Library Tool. Offline folders are indicated by a warning triangle.
- Right-click an offline image and choose ‘Show in Library’. The folder containing the image will be highlighted within the Library Tool.
- Right-click the offline folder and choose ‘Locate…’
- Navigate to the correct location of the folder and choose ‘Open’.
- All the images within the folder will be relocated.
- If you find that the ‘?Offline’ label doesn’t disappear, sometimes closing and reopening Capture One helps!
- If you no longer see the ‘?Offline’ label in the middle of the images - congrats! Capture One was able to relink to your images successfully!
“I also ordered Culling, Black/Whites, or Categorization - where are they in the Capture One catalog?”
Culling
- The final images kept for color correction will be in a separate Collection named 'Culled'.
- Haven't used Collections before? No problem! You can find the Catalog Collections section on the left side of Capture One in the Library tab. Just hit the arrow on the left next to 'Catalog Collections' to expand it!
- If you’d like to see all images (culled out and kept), just click ‘All Images’ in the Catalog Collections section!
- If you are still not seeing your Culled images after following these instructions, please reach out to customer service by emailing support@photographersedit.com with some screenshots of what you’re seeing so they can assist you further!
Black & White Conversion or Copies
- If you ordered black/white conversion or copies - the black/white images will either be rated 5-stars, or in a separate Collection named 'B&W'.
- Haven't used Collections before? No problem! You can find the Catalog Collections section on the left side of Capture One in the Library tab. Just hit the arrow on the left next to 'Catalog Collections' to expand it!
- If you’d like to see all images (both color and black/white), just click ‘All Images’ in the Catalog Collections section!
- If you are still not seeing your B&W images after following these instructions, please reach out to customer service by emailing support@photographersedit.com with some screenshots of what you’re seeing so they can assist you further!
Categorization
- If you ordered Categorization, you can find your Categories in the Catalog Collections section. Each category will have its own separate folder.
- Haven't used Collections before? No problem! You can find the Catalog Collections section on the left side of Capture One in the Library tab. Just hit the arrow on the left next to 'Catalog Collections' to expand it!
- If you’d like to see all images (uncategorized), just click ‘All Images’ in the Catalog Collections section!
- If you are still not seeing your Categorized images after following these instructions, please reach out to customer service by emailing support@photographersedit.com with some screenshots of what you’re seeing so they can assist you further!
“Can I merge the completed order into my main Capture One catalog?”
Yes, you can! The catalog you received from us is an entirely separate catalog, we recommend you relink that to the original RAW files and make sure that you're happy with the edits! You can then import it into your primary/master catalog.
To merge the completed catalog into your primary/main catalog:
- Close out of the completed catalog first by going to File > Open Recent and select your master catalog.
- Once your master catalog is open, go to File > Import Catalog > Capture One Catalog, and select the completed catalog you just had open.
- At this point, you should see the complete edited images in your master catalog!
- After you import, we recommend that you keep a backup of the completed catalog from us on an external device, as we only keep completed orders on file for up to two weeks after they've been completed.