Oh no! So sorry that you're not able to see the retouching applied to your images!
Lightroom Retouching w/ Color Correction order
If you ordered Lightroom Retouching along with your Color Correction order, you may only be looking at the Color Correction portion (part A) of your order. Please keep in mind that your order will be completed in two parts (A & B), and each part will have different completion dates. Lightroom Retouching orders will be shown on your Account Dashboard ending with '- B'.
If you ordered Lightroom Retouching as a standalone order, then there may have been an issue with how your catalog was relinked to the originals. Or, there may have been an issue when importing into your main catalog.
Here's a tutorial showing how to relink your images and merge with your main catalog.
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