Not to worry! Once you log into your account, you should be able to download your completed order from your Account Dashboard.
Your order will be in a zip file, which can be downloaded by clicking 'Download Images'. Once you download the zip, please place the zipped file on your Desktop, then unzip the folder to view the completed catalog, JPG or PSD files. Please keep in mind that the catalog will NOT open correctly if you try to open from the Downloads folder.
Depending on the size of your order, or if you ordered JPGs, there may be multiple zip files download!
If you are still having issues, please reach out to customer support.
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