Hey PE fans, we know that you’ve faced some pretty extensive delays to your orders during this busy season, and we want to apologize for that! We planned extensively for growth this year, and yet couldn’t have foreseen the logistical issues that have led to the recent delays. Please know that our production team is working overtime to get caught up, our development team is working on improving our system’s capacity planning algorithms,
Due to the current capacity issues, we are only able to accept scheduled Premium Member orders.
You’re welcome to continue submitting retouching orders. We apologize for the inconvenience, but look forward to processing both non-scheduled and scheduled orders, beginning November 23rd.