Support hours: Monday - Friday, 9am-8pm EST / 6am-5pm PST
We are closed on most major American national holidays. We are closed Memorial Day and Labor Day, Thanksgiving Day and Black Friday, and we are closed for Christmas Eve, Christmas Day, as well as New Years Eve and New Year's Day.
For feedback about an order and/or a redo request:
1. Simply go to photographersedit.com/feedback and fill out the form completely. We can generally have redo's completed in one business day!
2. Go to your Account dashboard, click on the appropriate emoji next to your order, and fill out the feedback form completely. We can generally have redo's completed in one business day!
For questions about our services or an outstanding order:
1. Submit a support ticket: Click on the "Submit Request" button at the top, right corner of this window.
2. Phone: We're glad to chat on the phone with you, if you'd prefer this over email. Just choose meeting type via Calendly (calendly.com/photographersedit) and schedule a time to chat with our team!