Lightroom is not required for Color Correction customers, but we recommend desktop-based Lightroom Classic (from the Creative Cloud suite) and the Smart Previews workflow for the best experience. We currently support Lightroom Classic versions 10, 11 and 12.
If you prefer not to use Lightroom, we can always send you JPG files instead, for an additional $.05 an image. You'll need to upload full-resolution JPG or RAW files for this option.
If you'd like to use our Lightroom Retouching service, you'll need to submit your Lightroom catalog with Smart Previews. Be sure flag the images you'd like retouched, in yellow, within the Lightroom catalog.
Lightroom is not necessary for our Custom Retouching service.
We no longer support Apple's Aperture software.
Why do we only support Lightroom Classic versions 10, 11, and 12? In May 2019, Adobe posted an update on their blog highlighting that users will now only have access to download the two most recent versions of Creative Cloud applications. Further, they sent out an email to certain customers regarding "unauthorized" versions of their applications and the legal action that could come from third party companies to those using older versions. Within this email they encouraged upgrading to the latest Creative Cloud versions.